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Appointments

steth_pills_diaryWe have an appointments system for all surgeries and clinics. You can book an appointment by telephone/reception.

We are striving hard to improve our same day access for all acute/urgent queries. Same day appointments are available to be booked from 08:30 every weekday morning and include face to face or telephone consultations.

You can always see the doctor of your choice provided you are able to wait for that doctors next routine appointment

 

Telephone Triage System

Please note as of the 6th of June the practice will now be operating a telephone triage system where our Advanced Nurse Prescriber will ring you back following your request for an appointment. The reception staff will need to ask you some basic questions regarding your request in order to best help the clinicians.It helps the clinicians if you give the receptionists as much information as you feel comfortable with and to ensure that we have to correct telphone number for you. When the clinician telephones you back it might be felt that an appointment with a doctor may be more appropriate and if so an appointment will be offered. This may not always be the case and there will be times where the request can be dealt with over the telephone.

Please note pre-bookable appointment and routine appointments are not affected by this.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Repeated failure to attend for prebooked appointments could result in removal from our list.

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